Canadian Owned & Operated For Over 4 Years!
Due to exceptionally high demand, some models may be temporarily out of stock.
Place your order soon to secure price and Quantity.
We stand behind our products with a hassle-free return policy and pre-paid shipping labels
Begin the return process by filling out the form below, or call our support team. You'll receive an instant confirmation email with your return authorization number and next steps.
Help us understand why you're returning the item. This helps us improve and ensures we process your return correctly.
Print the pre-paid shipping label we email you. Pack your item securely with all original materials and drop it off at any authorized shipping location.
Once we receive and inspect your return, we'll process your refund within 2 business days. The credit will appear on your original payment method within 5-7 days.
We will email you back in 1-2 days!
A restocking fee may apply for any refund or exchange if the product is not in "like new" condition, including all packaging and accessories. We reserve the right to refuse a refund or exchange or charge a restocking fee for any item that does not meet the requirements of our return policies.
Once an item has been shipped, a cancelled order is considered a return and the customer is responsible for any return costs. If you'd like to cancel an order that is already in transit, any applicable shipping costs will be deducted from your credit or refund. If you need to cancel your order, please contact us as soon as possible.
You have 30 days from the date of delivery to initiate a return. Items must be returned within 14 days of receiving your return authorization. We recommend starting your return as soon as possible to ensure it's processed within the timeframe.
Items must be returned in their original condition, unused and with all original packaging, accessories, manuals, and documentation. Products that show signs of use, damage, or missing components may be subject to a restocking fee or return refusal.
Once we receive and inspect your return, we'll process your refund within 2 business days. The credit will appear on your original payment method within 5-7 business days, depending on your bank or credit card company's processing time.
| Item Condition | Restocking Fee |
|---|---|
| Unopened, original seal intact | No fee |
| Opened phones, Shows simple signs of use | 25% |
| Missing accessories or damaged packaging | 40% |
| Shows heavy signs of use / Broken or scrached | Return refused |
Our return policy is designed to be transparent and reasonable for both our customers and our business
Delivery within 2-4 days!